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Projects and Accomplishments
  • Developed a Sharepoint Web Site for an HR Department to serve as a document repository containing recruitment logs, forms, historical records, employee records, event and activity coordination, calendars and to address other information sharing requirements. Coordinated with the company’s IT department, wrote documentation and trained employees.
  • Designed and conducted computer classes for employees based on an observed need for basic computer training. Employees were able to attend a class on-site, the class was free and specific questions were addressed resulting in increased productivity.
  • Coordinated needs between employees, designers and contractors for 350-person office move by setting expectations, communicating, problem solving, and decision-making. As a result, the project was completed on time, within budget, with happy team members, and minimal disruption to business activities.
  • Compiled and wrote documentation for data retention and back-up policy due to increasing questions regarding policy on this issue. The written document resulted in an internal and external understanding of the policy and procedures required.
  • Identified the inefficiency of redrawing floor plans for conducting store inventory and planning floor moves. Created floor plan and fixture templates that saved time and improved accuracy as plans were drawn to scale.
  • Improved workstation design based on interviews and observation. Workflow, productivity, ergonomics, storage and workspace were improved and interruptions were reduced.
  • Noticed that company forms were not formatted or purchased in a cost-effective manner. Reviewed forms for one year, making format and purchasing changes that resulted in savings of $30,000 annually.
  • Performed the IT project management role in the development of the data warehouse. The data warehouse now serves as the single source of data for the corporation.
  • Worked with management team to develop training materials and documentation for the new project methodology based on the Microsoft Solutions Framework. The development of materials and training of staff resulted in understanding expectations and project success.
  • Proposed, purchased and installed computers for management. Conducted training to expedite tangible results. Resulting email communications improved consistency among management, reduced paperwork and increased productivity.
  • Acted as liaison between management and the technical services department to improve the understanding of business needs by the technical group and their resulting proposals to the management team.
  • Found vendors needed to meet contractual obligations. Researched, contacted and negotiated with vendors until a suitable agreement could be made that resulted in the purchase of needed services that met the requirements of the contract with the State.
  • Participated in testing a computerized order system by actively documenting and reporting issues found during volunteer trial use of the system. Issues were brought forth and ideas offered that would not have otherwise been identified until implementation.

 

Professional Experience

Business Owner/Entrepreneur - Gifts of Wicker and Wonder, HomeWorks, Cattail Pond, LLC

Since 1996 Franklin, WI

IT Project Manager, IT Sr. Business Analyst, Manager of Administrative Support, Quality Assurance and Management Reporting, Team Leader Corporate Surveys, Sr. Research Analyst, Research Analyst, Jr. Research Analyst, Marketing Project Analyst, Customer Service Representative - Cobalt Corporation/United Wisconsin Services – Compcare and Blue Cross and Blue Shield United of Wisconsin

 1988-2001   Eau Claire and Milwaukee, WI

Space Planning and Display Consultant - Pristel Computing & Communications

1992 Marinette, WI

Assistant Buyer, Sales Area Manager, Intern - Boston Store/P. A. Bergner & Company

1982-1988  Milwaukee, WI

Inventory Controller, Clerical - University of Wisconsin-Stout

1982-1983 Menomonie, WI

Special Skills
  • Reorganizing Things
  • Group Training
  • Advising Individuals
  • Brainstorming & Ideas
  • Problem-solving & Troubleshooting
  • Testing & Documentation
  • Identifying Potential Improvements

Degree and Continuing Education

BS Fashion Merchandising, Business Management Minor, UW – Stout

Certificate in Web Page & Web Site Design, UW-Milwaukee

Small Business Workshops, SCORE Milwaukee

Microsoft Solutions Framework and Microsoft Development Discipline

Computer Software Knowledge-various levels of experience with the following:

ABC Flowcharter

Access

Business Objects

Crystal Reports

DBase IV

Excel

Exchange

Firefox

Freelance Graphics

Front Page

GoldMine

Harvard Graphics

Home Design

Home Site/HTML

Internet Explorer

Lotus

Monarch

Netscape

Outlook

Pagemaker

Paint Shop Pro

Power Point

Project

QuattroPro

Sharepoint

SQL Server

Visio Professional

Windows

Word

WordPerfect

 

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